My Resume

Donna Jacquelen Jadis


Summary
  • Technical writing
    • DITA XML
    • DocBook
    • Information Architecture
    • ​Documentation (publish to PDF and Word)
    • Online help (web help and CHM formats)
    • Web tool tips
    • Security policy
    • How to and troubleshooting guides
    • Web-based training
    • ​System conversion/implementation
    • Heretto and Paligo (CCMS)
    • Oxygen XML Editor
    • ​Zendesk Guide
  • Video and static screen capture and editing
  • Desktop publishing
  • MS Office suite
  • HTML, Java, CSS, XML
  • Excellent problem solving and bug seeking skills
  • Works as part of a team or independently
  • Excellent customer/user relationship skills
  • Team lead​
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